Employees' Knowledge of ChatGPT and Motivational Factors
DOI:
https://doi.org/10.47611/jsr.v14i1.2911Keywords:
Artificial intelligence, Motivation Factors, Human resources managementAbstract
This study investigates the relationship between employees' knowledge of ChatGPT and their motivational factors, such as achievement, recognition, and growth potential. In the context of rapid AI adoption, particularly in South Korea, a survey was conducted to measure employees' technological and empirical knowledge of ChatGPT alongside their motivational factors. Using descriptive statistical analysis, the findings reveal that technological knowledge is more closely related to higher motivational factors than empirical knowledge. Employees more familiar with ChatGPT's function and operation perceive higher achievement, recognition, and growth potential. The study also found that frequent use of ChatGPT positively influences employees' motivation. Ultimately, the study suggests that fostering employees' understanding of Technological Knowledge of AI can enhance their job motivation, contributing to improved job performance and organizational productivity.
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